Terms of service

An agency owner creates the account and is responsible for the people they invite. Owners control billing, compliance settings, branding and the team; recruiters run roles, invitations, reports and decisions. Keep your credentials safe and tell us at once if you believe an account is compromised.

You must be authorized to recruit on behalf of the clients whose roles you screen, and to invite the candidates you import.

One credit is used when a candidate completes an interview and a report is produced. Sending invitations, opens, and abandoned or partial interviews use no credits. Free pilot credits are granted once per agency. Purchased pack credits do not expire; monthly-plan credits roll over one cycle and then expire. Prices are shown in the product before you pay and charged through Stripe.

Credits are not refundable once used. If you bought a pack by mistake, contact support before any of it is used and we will help. Access to reports you have already generated is never withheld for a low balance.

• Use Recruit100x only for screening candidates for roles your agency is engaged to fill, and only where AI-assisted screening is lawful and disclosed.
• Give candidates any advance notice your jurisdiction requires and make every hiring decision yourself. The product never rejects a candidate.
• Do not attempt to collect protected-class information through the interview, alter the notice candidates see, or use reports to discriminate unlawfully.
• Do not probe, overload or reverse-engineer the service, or share client links with anyone other than the client they are meant for.

We may suspend an agency that breaches these terms. Suspended agencies keep read access to their reports.

You are the controller of candidate data; Recruit100x processes it on your instructions under our Data Processing Agreement. You choose the retention period, handle deletion requests, and may place legal holds. We keep consent records and the audit log so you can show what happened. Details are in the privacy policy.

Text messages are sent by Recruit100x as a service provider acting on your agency's instructions. Your agency is the sender of record and is responsible for having the recipient's consent to be contacted by text about the role, for the accuracy of the phone numbers you provide, and for complying with the messaging laws that apply where your candidates are (for example the TCPA in the US and CASL in Canada). A named member of your agency confirms consent for every import. Recruit100x honours opt-outs immediately, applies daytime sending windows, keeps a record of every message and confirmation, and may pause texting for your agency if opt-out or complaint rates indicate consent was not obtained.

An agency owner accepts these texting terms before texting is turned on. Texts are informational messages about an interview and never carry marketing, and opt-outs apply across every agency on Recruit100x.

Delivery depends on mobile carriers and is not guaranteed; we are not liable for texts that are delayed, filtered or not delivered, and invitations are always sent by email as well.

Interviews are conducted and summarized by AI. Reports present evidence — facts in the candidate’s words, checks against the criteria you set, ratings tied to quotes, and review signals for human judgement. They can be wrong or incomplete, and “not stated” or “not confirmed” never means “failed”. You agree to read reports as one input and to make decisions yourself.

The service is provided as is. We work to keep it available and accurate but do not guarantee that reports are free of error, that interviews always connect, or that the service is uninterrupted. To the extent the law allows, our total liability for any claim is limited to the amount you paid us in the twelve months before the claim, and we are not liable for indirect or consequential loss.

You are responsible for your hiring decisions and for meeting your own legal obligations to candidates and clients.

We may update these terms; we email agency owners about material changes before they take effect and note the date at the top of this page. Questions: support@recruit100x.com.